Digital Media Support Form Having trouble borrowing digital media on your device? Please provide as much information as possible so that our Digital Media Specialist may troubleshoot your issue. "*" indicates required fields Name* First Last Email* Library Card* Device(s) used:*Kobo Aura, Kobo Arc, Kindle Fire, iPhone, iPad, Samsung Galaxy, etc. Applicable software versionAdobe Digital Editions, OverDrive app, etc. (This information can be typically found under "Help -> About") Operating System:Mac® OSX 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc. Internet browser & versionInternet Explorer® 9.0, Firefox® 40.0.0, Google Chrome 50.0.0, etc. (In most browsers, find this under "Help -> About") Steps to reproduce the problem (in as much detail as possible):*Title(s) of any problem downloads: Add RemoveWeb address of any error page(s) you encounter: Add RemoveExact text of any error message:Additional Questions/CommentsNameThis field is for validation purposes and should be left unchanged.
