Digital Media Support Form

Having trouble borrowing digital media on your device? Please provide as much information as possible so that our Digital Media Specialist may troubleshoot your issue.

* indicates a required field
  • Name * Required
  • Kobo Aura, Kobo Arc, Kindle Fire, iPhone, iPad, Samsung Galaxy, etc.
  • Adobe Digital Editions, OverDrive app, etc.
    (This information can be typically found under "Help -> About")
  • Mac® OSX 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.
  • Internet Explorer® 9.0, Firefox® 40.0.0, Google Chrome 50.0.0, etc.
    (In most browsers, find this under "Help -> About")
  • Title(s) of any problem downloads:
  • Web address of any error page(s) you encounter:
  • This field is for validation purposes and should be left unchanged.

This information will be submitted via email. Learn More.

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