Wireless Internet

All branch libraries have free wireless access to the internet. All you need is a library card!

Halifax Public Libraries' WiFi FAQ

IMPORTANT: WiFi symbols vary depending on the laptop and software programs used. If you are unfamiliar with your own configuration, refer to the following variety of WiFi symbols below in order to identify your setup as you progress through each step.

Q1. Which browsers and operating system is your WIFI network compatible with?
The network works with any operating systems which support a WiFi network adapter and Internet Protocol network connection.

Q2. What do I need in order to use wireless Internet at the Library?
All branches of the Halifax Public Libraries offer wireless connections to the Library's Internet service. To access this service you will need:

• A laptop with a working wireless network interface card, 802.11b or later
• Your laptop to be configured for DHCP network access with cookies enabled
• A charged battery (NOTE: some branches may provide access to electrical outlets)
• A valid Library card

Q3. How do I get started?

• Open your web browser.

NOTE: If your homepage is set to load a blank page, type www.google.com into the address bar.

• A screen will come up asking for your library barcode and PIN number.
• Enter this information and press the login button.
• The network will then authenticate your library card.
• Click the START button to begin. A second window/tab should open. Leave the login window open as you browse and click the logout button on the logout screen when you are finished browsing.

Q4. Can I print from my laptop when on the WIFI network?
No, not at this time.

Troubleshooting Your WIFI Network Connection

Library staff cannot assist you nor accept liability for handling of your equipment. The following Q&A is provided should you wish to troubleshoot a few common issues. Be aware that any changes you make, may result in your laptop not being able to work with the network it was originally was set up for.

IMPORTANT: Before attempting any of the following steps, please ensure that your laptop does not have a WiFi button located on it which has accidentally been switched off. It may be indicated by any of the following WiFi symbols and could either be a plastic keyboard button or an LED light.

Q5. I open my browser window but do not get a login screen.

Make sure your laptop is connected to Library's WIFI network as follows:

XP:

• To connect, right-click on your WIFI adapter icon on the bottom right of your laptop screen
• Choose View Available Wireless Networks.
• Highlight Halifax Public Libraries network and click Connect.
  
  

Vista:

• Right-click on your WIFI connection icon on the bottom right of your laptop screen.
• Click Connect to a Network (you may have to refresh your screen to view available networks)
• If not already connected, click on Halifax Public Libraries and then click the Connect button
  
  

Q6. There is no wireless adapter available on my screen OR an X is displayed.

Your adapter may be disabled:

XP:

• Click the START button and then click RUN
• Type ncpa.cpl to access your network adapter properties and click OK
• Right-click "Wireless Network Connection" and then click Enable

Vista:

• Press START button and in the Start Search field, type ncpa.cpl to access your network adapter properties and press Enter
• Right-click on the connection labeled "Wireless Network Connection" and click Diagnose.
• If prompted, click on Enable the network adapter Wireless Network Connection (a repairing process will begin)
• If your adapter does not connect automatically after it is enabled, click on View available wireless networks then highlight Halifax Public Libraries
• Click the Connect button
• Open browser and log in as usual
  
  

Q7. My WIFI connection says it has "Limited or no connectivity."

Your network adapter may need to be repaired.

XP: Right-click on your WIFI adapter icon on the bottom right of your laptop screen and choose Repair.

Vista: Complete Vista steps as above in Q6.

Q8. My laptop still doesn't see the network. What else can I try?

Your laptop may not be configured to obtain an IP address automatically

XP:

• START button and then click RUN
• Type ncpa.cpl to access your network adapter properties and click OK button
• Right-click on your wireless adapter (usually indicated under "Type" field)
• Click Properties
• Highlight Internet Properties (TCP/IP) and click Properties button
• On the General tab, make sure both options which indicate "automatically" are ticked.

IMPORTANT: If they are not and you choose to change this option, remember to change it back after your Library visit so your "normal network" will continue to be accessed.

Vista:

• Press START button and in the Start Search field, type ncpa.cpl to access your network adapter properties and press Enter
• Right-click on the connection labeled "Wireless Network Connection" and click Properties
• Highlight Internet Protocol (if there are two, complete steps for each)
• Click Properties
• Both settings should be set at Obtain.... Automatically
  
  

NOTE: If you choose to change this option, remember to change it back after your Library visit so your "normal network" will continue to be accessible.